Terms and Conditions

Dergaon Mart 


About Us

Dergaon Mart is an online portal which has listing of products from various local stores and vendors. You can shop online from 2000+ products and get them delivered right to your home. 


Terms and Conditions

Welcome to Dergaon Mart, the one stop destination for all your shopping needs. We are located at DergaonPlease find below our terms & conditions and other policies for your reference.


Delivery Policy

Once your placed order is confirmed by Dergaon Mart, you will receive an SMS, and you shall also be able to track your order in the website/app. We start processing all orders as soon as it is confirmed. You will be given an order number, please retain your order number until delivery.


Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.


Order ValueShipment cost
Below Rs. 799Rs. 19/-**
Above Rs. 799(Free)**


** Rates are applicable to areas within 4 Kms from Dergaon Chariali (AT Road). If you want us to deliver orders beyond 4 KMs or to areas which are not serviceable, separate delivery charges are applicable irrespective of the order value. The delivery charges can change based on the distance and the weather conditions. 


Shipment confirmation and order tracking

Orders can be tracked on the app/website at all times.



All your purchases are inclusive of taxes.


Cancellation Policy

Dergaon Mart team reserves the right to cancel your order for reasons including but not limited to:

  • If the products ordered are not available anymore.
  • If wrong Selling Price/MRP is provided for any product due to manual mistake or technical bugs in the app.
  • Any other unforeseen events.


If there is any sudden change in the (MRP) without our notice due to which the (MRP) may vary from the actual (MRP) provided in the app, in such cases the purchase bill will be updated manually by our team. An order has to be first confirmed by the Dergaon Mart Team, and only then processing and delivery will happen. Until then, Dergaon Mart has no obligations associated with it.


Return/Refund Policy

Here at Dergaon Mart, we pride ourselves on customer service and satisfaction. If you want to return any items in your delivered order, you need to get in touch with the Dergaon Mart team within 24 hours of delivery. If your return is accepted, refunds will be initiated immediately. Delivery and handling charges are not refundable.


Privacy Policy

Dergaon Mart respects your privacy. We do not disclose your Personal Information except with your consent. We may need to share some of your Personal Information with our affiliates, shipping or with our service providers. If you have any additional questions, feel free to contact us at dergaonmart@gmail.com